FAQ

 
Please refer to these questions and answers before submitting any inquiries to our support department. Our FAQ is made to be easy to navigate. Just look for your questions, click on it and you'll be directed to the answer.  
 


Account Questions:
Q. I can't login, what do I do?
Q. How do I update my profile?
Q. I forgot my password.


UFD Questions:
Q. Is it really free to join UFD?
Q. What is a Downline club?
Q. What is the benefit of promoting UFD?
Q. Can I still succeed in UFD without promoting at all?
Q. How exactly does the Downline structure at UFD work?
Q. What is the Top 5000 club?
Q. What programs will we join?
Q. How many programs will we join?
Q. Who can join UFD?
Q. How can I promote UFD?
Q. Can I contact my personal referrals?
Q. Is my data safe with UFD?

EBEI Questions:
Q. How do I download my leads?
Q. How long does it take for my leads to be delivered?
Q. How do I setup my autoresponder account?
Q. I can't login to my autoresponder account.
Q. Someone I sponsored isn't underneath me.
Q. I didn't recieve credits for someone I sponsored.
Q. I paid the $1 subscription fee, but my account isn't upgraded.
Q. When are commissions paid?
Q. How are commissions paid?
Q. How do I stop my subscription?
Q. I want to have my leads approved for uploading.
Q. My autoresponder account isn't sending emails.

If your question or problem was not answered please submit a formal help desk reqeust by clicking on this link.


 
BabelFish Translation Tool:
UltimateFreeDownline.com translates into English, German, Spanish, French, Italian and Portuguese.
 
 
 
 

Account Answers:


Q. I can't log into UFD. What do I do?

A. If you can't log into UFD, follow the following instructions:
- Please clear your browser cookies, the close the browser, open a new one, and attempt to login again. (This almost always takes care of the problem).

- Please make sure you are using the correct email address and password.

Back to Top


Q. How do I update my profile?

A. You can update your profile by logging into your member's area and clicking on "Update Profile" in the navigation.

Back to Top



Q. I forgot my password.

A. Please use the "forgot password?" feature on the login page by clicking here. A password will be sent to your email address.

Back to Top


UFD Answers:


Q. Is it really free to join UFD?
A. Yes. UFD is absolutely 100% free for life. You can join UFD today and begin utilizing the ultimate marketing leverage that a free to join Downline club provides.

Back to Top


Q. What is a Downline club?
A. A Downline club is a large group of people who ban together, join forces and together enter into income opportunities. This provides huge benefits to everyone as it gives you the support of a massive group and potential of instant income upon joining the income programs.

Back to Top


Q. What is the benefit of promoting UFD?
A. One of the best benefits of UFD is the ability for you to earn your spot in the Top 5000. This group of people is virtually assured instant income, although we make no promises. Being at the top will give you the potential of much spillover from the instant we join, to the long term beyond.

Back to Top


Q. Can I still succeed in UFD without promoting at all?
A. If you do not promote at all, joining income opportunities with a massive Downline club like UFD will still give you a tremendous advantage over joining the traditional way - as a lone star out to survive on your own. Everyone can benefit from joining income opportunities with UFD. However, please keep in mind that with just a few referrals you could very easily be in the Top 5000 group, providing you with the ultimate advantage.

Back to Top


Q. How exactly does the Downline structure at UFD work?
A. UFD is set up as one big 1 x infinite Downline structure. Picture it as thousands of people all waiting in a line. Essentially, everyone who joins after you in UFD is after you in line. So everyone who joins after you from today on is in your Downline! However, your credits determine your rank in the Top 5000. You earn 4 credits for all personal referrals and 1 credit for all referrals your direct referrals get. All in all, you have the opportunity to enjoy the world's most innovative and beneficial Downline structure available today.

Back to Top


Q. What is the Top 5000 club?

A. The Top 5000 are recognized as the true leaders of UFD. By qualifying in the Top 5000, you will earn special privileges, such as first import rights to all income opportunities joined and extra bonus credit rewards from time to time. You will want to make the Top 5000 your primary goal!

Back to Top


Q. What programs will we join?

A. The programs that we join are kept secret until shortly before joining occurs. This helps to build buzz and keep the interest of all UFD members. Although, we can tell you that all programs we join will be affordable for the average person, globally accessible and will be thoroughly inspected by the UFD owners to ensure it is top quality and here to stay as an income source for the long term.

Back to Top


Q. How many programs will we join?

A. Most Downline clubs are notorious for joining more programs than anyone can afford. UFD will only join what the average person can afford and what our team members can handle. Our goal is to help create a small assortment of powerful income streams for our member's to all enjoy financial prosperity.

Back to Top


Q. Who can join UFD?

A. Anyone 18 years old and older can join UFD. UFD accounts are restricted to one per person and each account must be backed by a real human being. We meticulously inspect our system to ensure its quality. If you are caught registering false accounts of any nature, we consider that spamming of our system and your account will be immediately canceled and you will be subject to other penalties as outlined by the spam rules in the terms of service.

Back to Top


Q. How can I promote UFD?

A. You may use any legitimate legal form of advertising. We will not tolerate SPAM and false claims within advertisements. If you question whether your advertisement message or source is legitimate, then please open a support ticket via the member's area to get some help and approval. If your account is caught spamming, it will be immediately terminated and you will be subject to other penalties as outlined in our spam policy.

Back to Top


Q. Can I contact my personal referrals?

A. Yes. We have developed an e-mail your Downline feature in our member's area where you are able to contact your direct referrals with support related to UFD.

Back to Top


Q. Is my data safe with UFD?

A. Yes, we have a tightly secured database system which ensures your data is transmitted and stored securely, making it invulnerable to hacker theft.

Back to Top


EBEI Answers:

Q. How do I download my leads?
A. To download your leads log into the EBEI members area, then click on the "download leads" link. Then "right-click" on the lead url, and select "save as", then save them to your hard drive.

Back to Top


Q. How long does it take for my leads to be delivered?
A. Your 1,000 autoship leads delivery takes about 48 hours from the time your account is created, or is re-billed. Any purchased leads takes anywhere from 2-4 days for delivery.

Back to Top


Q. How do I setup my autoresponder account?
A. Log into the EBEI members area and click on the "autoresponder system" link in the navigation. Then, click on the link under the "Important notice" heading. Once you click that link, an autoresponder server was automatically assigned to your account.

Once this is done, scroll to the bottom of that page and click on the "Account Registration" link. You will then have a page opened where you can register with all your contact information. Once you have filled out the form and hit the "submit" button, you will recieve an email letting you know that your account activation is pending and that it will take up to 48 hours to activate your new autoresponder account.

You should then recieve an email about 1-2 days later letting you know that your autoresponder account is active and ready to use.

Back to Top


Q. I can't login to my autoresponder account.
A. If you can find or remember the username you used when you registered, please click on the "forgot password" link on the login page. Your password will then be sent to the email address you used to register. If you cannot remember the username you chose, please use the help desk for more detailed support.

Back to Top


Q. Someone I sponsored isn't underneath me.
A. If you had a personal contact join, but they do not show up in your UFD or EBEI statistics, please have them open a support desk request, asking to be moved underneath you, using your specific full name, email address and affiliate ID#. Please note, the "sponsored" person must be the one to generate the support request.

Back to Top


Q. I didn't recieve credits for someone I sponsored.
A. Please provide the specific full name, email address and affiliate ID# of the person you sponsored, but recieved no credits for, in a help desk request. We will investigate and award the appropriate credits if they are due.

Back to Top


Q. I paid the $1 subscription fee, but my account isn't upgraded.
A. If you did upgrade, but your account is not marked as upgraded, please open a help desk request in the members area. Forward the reciept you recieved from PaySystems.com in your help request.


Back to Top


Q. When are commissions paid?
A. Commission are paid approximately 25-30 days after the pay period ending. In other words, to get paid for the money earned in January, you will be paid at the end of February.

Please remember that you do not earn commissions on the first month $1 trial. Your downline must be a member for at least the next billing period for you to earn commissions.

Back to Top


Q. How are commissions paid?
A. Commissions are paid through Stormpay and Paypal.

Back to Top


Q. How do I stop my subscription?
A. To stop your subscription to EBEI, please go to your "update profile" section of your members area. From there click on the "Downgrade Account" button and you will no longer be a member of EBEI. If you are having trouble canceling, please open a support ticket in the "support" section.

Back to Top


Q. I want to have my leads approved for uploading.
A. Please open a help desk request and copy and paste a small sample of leads (about 10-15 leads), with full info for us to approve. You will then recieve a response as to if your leads are approved, or if we need to see more opt-in information from the leads.

Back to Top


Q. My autoresponder account isn't sending emails.
A. If you believe your autoresponder isn't sending emails, please make sure that you have the messeges and sequence setup correctly.

You can view the "how-to" video in the EBEI members area. To watch the video, please login, then click on the "autoresponder system" link. The link to the video is at the top of that page.

Please check to make sure that your tracking links are properly setup and that your message sequence "days apart" field is set to something other than "0". Also, when you "upload" your leads, make sure that you set them to "active". Also, if you think your emails have stopped sending, the "reprocess" link in the autoresponder software, starts the message series over, for leads that are in that particular campaign.

If you feel there is another reason, please open a help desk request in the EBEI members area.

Back to Top




 
Terms of Service :: Spam Policy UltimateFreeDownline.com